Information, Advice or Guidance

NCFE Level 2 Certificate

Overview

Offering clear and accurate information, advice or guidance and knowing what can be shared legally and professionally can greatly improve outcomes for a business. There are some fundamental rules for successful information sharing and ensuring staff are aware of these is key.

What you will learn

This free course is split into manageable units:

Explore communication techniques
Study how values, attitudes and beliefs can affect interactions
Develop interaction and interpersonal skills
Learn how information, advice or guidance can be explored
Learn how group interaction can be utilised
Manage information, including storage and retrieval
Learn how to comply with the law

Benefits

Achieve a nationally recognised Level 2 qualification
Evidence your competency to employers
Further your personal and professional development
Learn at a time that suits you without the need to attend college
Improve your efficiency
Help reduce materials and resource costs

Eligibility

Fully funded subject to meeting the eligibility criteria:

Been in the UK or EU for three years for purposes other than study
19+ at the start of the academic year (19-23-year-olds must have Level 2 prior attainment)
Not on an apprenticeship
Not completed any part of the course before