Tenant Support in Housing

NCFE Level 2 Certificate

Overview

Over 4 million people in the UK live in social housing, and with some social housing tenants being at their most vulnerable, it’s important that anyone working in the sector has a sound understanding of the range of services provided by social housing, the issues that tenants might face, and how to correctly record and report any problems.

What you will learn

This free course is split into manageable units:

Introduction to the social housing sector
Understand the principles of safeguarding and equality and diversity
Understand mental and physically ill health
Understand reasons for problematic behaviour
Understand issues affecting isolated tenants

Benefits

Gain a nationally recognised qualification
Improve your skills to help create a long-standing career pathway in your chosen industry
Courses are delivered as distance learning, allowing you to choose when and where to study
Personal tutors are assigned to ensure you have the support needed to succeed

Eligibility

Fully funded subject to meeting the eligibility criteria:

Been in the UK or EU for three years for purposes other than study
19+ at the start of the academic year (19-23-year-olds must have Level 2 prior attainment)
Not on an apprenticeship
Not completed any part of the course before